Job Description

Public Trust: None

Requisition Type: Regular

Your Impact

Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being of U.S. citizens.

Job Description

GDIT is seeking a Communications Advocate to support the outreach, training, and stakeholder engagement efforts of the World Trade Center (WTC) Health Program. In this role, you will assist in developing and implementing comprehensive communication strategies, collaborate with diverse teams, and create impactful and engaging communication products tailored to Program members, providers, and other key audiences.

The WTC Health Program is a limited federal health program administered by the National Institute for Occupational Safety and Health, part of the Centers for Disease Control and Prevention in the U.S. Department of Health and Human Services. The Program provides no-cost medical monitoring and treatment for certified WTC-related health conditions to those directly affected by the 9/11 attacks in New York, the Pentagon, and in Shanksville, Pennsylvania.

• Assist in the development and execution of comprehensive communication strategies to support WTCHP outreach, training, and stakeholder engagement, including limited health benefit plan members and providers.
• Support the configuration, deployment, and updates of communication tools, portals, and information systems used by WTCHP staff and stakeholders.
• Assist with updates and troubleshooting for WTCHP��s communication platforms, including websites, portals, and intranet systems.
• Collaborate with IT and Program teams to help maintain accuracy, consistency, and security of all communication materials and platforms.
• Develop and help distribute timely internal and external communications, including newsletters, alerts, memos, emails, scripts, training materials, and other written communication products.
• Gather and organize feedback from WTCHP staff, members, providers, partners, and other stakeholders to improve communication products, processes, and tools.
• Support the review of communication products and ensure all communication complies with federal health privacy and security standards, including HIPAA, CDC, plain language, and Section 508 of the Rehabilitation Act guidelines.
• Provide training and support to WTCHP staff on the use and management of communication systems and tools.
• Assist with the development of branding materials and support outreach campaigns and stakeholder engagement activities.
• Monitor, collect data, and help analyze communication effectiveness, adjusting strategies as needed to improve outreach and stakeholder understanding.

• Bachelor’s degree in Communications, Public Health, Health Informatics, Information Systems, or related field.
• 2+ years of experience supporting communication efforts for health programs, preferably within federally funded health initiatives or CDC-supported programs.
• Experience with communication tools, content management systems (CMS), and portal configuration.
• Familiarity with federal health communication standards, privacy requirements, and CDC guidelines.
• Excellent written and verbal communication skills tailored to diverse audiences, including enrollees, healthcare providers, and federal partners.
• Experience developing and implementing communication plans, outreach campaigns, and stakeholder engagement strategies.
• Ability to troubleshoot and resolve configuration issues in communication platforms.
• Project management skills to coordinate multiple communication initiatives and system updates simultaneously.
• Attention to detail, ensuring accuracy, compliance, and consistency across all communication materials.
• Ability to work collaboratively with IT, Program staff, and external vendors.

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Flexibility: Full-flex work week to own your priorities at work and at home
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore a career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your sense of ownership and pride in the meaningful work we do.

Work Requirements

Years of Experience

4 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

Travel Required

10-25%

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