Job Description

Accounts Receivable (AR) Manager – Specialized Healthcare Products Company

Location: Ft. Lauderdale (onsite)

About the Company

A rapidly growing healthcare products company specializing in wound-care products. The company is very new and scaling quickly, serving clients such as distributors/clinics and doctors (billing for patient-related services). The internal AR team has been building since May and now requires an experienced, strategic AR professional to take ownership of the department, elevate processes, and support continued growth.

Position Overview

We are seeking a seasoned AR professional to lead strategy, collections, process implementation, and oversight of automated billing systems. This role involves managing collections, ensuring clean, accurate financial processes, and working closely with customers, distributors, and internal teams. You will manage 1–2 AR staff and partner with leadership to create structure, policies, and long-term AR strategies.

Key Responsibilities

• Accounts Receivable Leadership
• Own the full AR cycle, including strategy, collections, and customer account management.
• Reduce outstanding balances (especially over 60 days) by building and enforcing effective systems.
• Monitor and maintain automated billing and collection workflows.
• Ensure no missing invoices, misbilled accounts, or uncollected revenue.

Team Management

Lead and develop a small team of AR staff (1–2 people).

Train, guide, and oversee team performance and daily workflows.

Collaborate with leadership on scaling the team as the company grows.

Customer & Distributor Management

Work directly with distributors/clinics and doctors regarding billing, delays, and payment terms.

Handle customer issues with professionalism and clarity.

Negotiate payment terms when necessary; ensure customers are paying based on agreed terms.

Internal Collaboration

Work closely with the COO, bookkeeper, and cross-functional teams to ensure aligned AR strategy.

Participate in meetings, strategy discussions, and process-building sessions.

Identify gaps, inefficiencies, and propose improvements.

Process & System Development

Create and maintain AR structures, SOPs, and reporting systems.

Ensure automated systems run smoothly with minimal manual intervention.

Implement tracking systems for payments, collections, and customer status.

Requirements

5+ years AR experience, ideally in a fast-growing or product-based company.

Strong background in collections, billing systems, and process building.

Ability to manage high-volume AR with accuracy and ownership.

Experience working with medical/healthcare-related customers is a plus.

Strong communication skills for dealing with distributors and doctors’ offices.

Highly organized, analytical, and able to work independently.

Comfortable in a “building mode” environment — creating structure where needed.

What We Offer

Opportunity to join a fast-growing company in a critical leadership role.

Work with a seasoned leadership team committed to building strong infrastructure.

Competitive salary based on experience.

Full benefits including Health, Dental, Vision.

#IND1000

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